If “machine learning” sounds like the beginning of a bleak dystopian future – think The Terminator mixed with The Matrix – then “robotic process automation” must be the phase when the machines rise up to rule humankind with ruthless efficiency.
Fortunately, robotic process automation (RPA) involves nothing of the sort, except perhaps for the efficiency part. There aren’t really even any robots involved.
“Robotic process automation is not a physical [or] mechanical robot,” says Chris Huff, chief strategy officer at Kofax.
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